There are answers to questions that we are asked regularly, please check here before sending us a message.

What are the delivery charges for orders?
Delivery charges are very reasonable, although we don't offer free delivery, we provide you much greater discounts on each product. The more you buy, the more you save.
Which payment methods are accepted?
We accept payments by all major credit & debit cards through Paypal. We also accept Paypal E Cheques however we will not ship products paid by echeque until funds have cleared.Bank Transfer - we provide you with details during checkout of where to send your payment. Please attach order number as payment reference.
How long will delivery take?
Delivery of your order depends on the method chosen, we ship all orders Monday to Friday.All orders placed by 2:30pm are shipped that day.
All times given are estimates and rely on the courier.
How secure is shopping with Premier Pleasure?
Shopping with us is totally secure, our website uses the latest in encryption to keep your data secure. We also use various extra methods to block spammers, keeping your data secure.
What exactly happens after ordering?
Upon ordering, the order is picked up by our warehouse who will gather and pack your products. Once your order is packed it is then placed for shipment in our warehouse.Our parcels are collected at 3pm, we will try to dispatch your order same day. The courier the delivers your order to you.
Do I receive an invoice for my order?
Yes, upon processing an invoice is sent to the email you provided. This will include a breakdown of vat.
Do you accept returns of products purchased?
Yes we do, a full list of our returns policy on the returns policy page. Returns Policy Terms & Conditions